Fresh Laundry,
Delivered With Care
At Laundry Pickup, we believe laundry should not be a burden. Based in Cromer on Sydney’s Northern Beaches, we have built a service designed to simplify daily life for families, individuals and businesses. Whether you are a parent juggling family life, a busy professional, or a café owner needing fresh uniforms daily, our promise is simple: fresh laundry, delivered back to you, without the chore.
Our Story
Laundry Pickup is proudly owned and operated by Kirin-Leigh and Susan Han, a husband-and-wife team passionate about quality service and community connection.
With more than 10 years of experience in the cleaning industry and 2 years running laundromats, Kirin and Susan recognised an opportunity to expand their expertise. When they purchased Laundry Pickup, they saw more than a laundry business. They saw the potential to create a subscription-based model that could transform convenience for local households and businesses.
in Cleaning Industry
Our Mission and Vision
Mission
Our mission is to deliver high-quality, reliable laundry services to every resident of the Northern Beaches and North Shore. We combine professional care with friendly service, ensuring every customer experiences convenience and quality they can trust.
Vision
Our vision is to become the most trusted name in laundry services across Sydney’s Northern Beaches. By innovating with subscription-based solutions, eco-friendly practices and exceptional customer service, we aim to make fresh laundry a stress-free part of everyday life.
Why Choose Us?
There are plenty of laundry services out there, but here is what sets Laundry Pickup apart:
Subscription Simplicity
Local and Family-Owned
Transparent Pricing
Eco-Friendly Approach
Customer First
Fast Turnaround
Who We Serve
Households
From busy families to retirees, our residential services free up valuable time and provide consistency. Weekly or fortnightly subscriptions are perfect for anyone who wants laundry off their to-do list for good.
Businesses
We proudly serve local cafés, gyms, spas, salons, clinics, aged care facilities and more. Businesses trust us to keep their operations running smoothly with fresh, clean linen, towels and uniforms.
Aged Care and NDIS Clients
We understand the unique needs of our elderly and NDIS customers. Our team provides reliable, respectful and supportive laundry solutions tailored to individual care plans.
Meet the Team
Laundry Pickup is powered by a small, dedicated team of local residents. Each team member takes pride in handling laundry with care, ensuring quality results for every client.
Kirin and Susan lead the business personally, meaning every customer benefits from their hands-on approach. Unlike larger providers, you will not get lost in a call centre. When you deal with Laundry Pickup, you are dealing directly with the people who care about your laundry.
Our Commitment to the Community
We are proud to be a Cromer-based local business, serving customers across the Northern Beaches, Upper North Shore and Lower North Shore. By keeping our operations local, we reduce travel emissions, support local employment and build long-term connections with our community.
Sustainability Commitment
- Using biodegradable bags and encouraging reusable laundry bags
- Offering hanger recycling with every pickup
- Running energy-efficient, water-saving machines
- Partnering only with eco-conscious suppliers
Looking Ahead
Laundry Pickup is continually evolving. Our future lies in subscription-first laundry solutions that combine affordability, sustainability and technology. We are exploring smarter scheduling, digital payment systems and new eco-friendly innovations.
Above all, we will remain true to our purpose: making life simpler, fresher and happier for our community.
Let us take laundry off your hands permanently.